CLIENT SATISFACTION SURVEY
SDO Manila Client Satisfaction Measurement
Adminitrative Services
Oath of Office/ Personal Data Sheet (CSC Form 212)
Filing of Complaints/Reports
GSIS GFAL and Top-Up Loan Applications
Permit to Study
Permit to Teach
DepEd Provident Loan
Accounting Services
Division Clearance
Payroll Audit
MOOE Liquidation Audit
MOOE Downloading
Liquidation of Cash Advance Audit
Budget Services
Processing of ORS
Posting/Updating of Disbursement
Cash Unit
Handling of Cash Advances
Curriculum Implementation Division
Accessing Available Learning Resources from LRMDS Portal
Borrowing of Learning Materials from Libraries
Alternative Learning System (ALS) Enrollment
Program Work Flow of Submission of Contextualized Learning Resources
Quality Assurance of Supplementary Learning Resource
Human Resource Management Services
Acceptance of Employment Application for Initial Evaluation (Teaching Position)
Acceptance of Employment Application for Initial Evaluation (Non-Teaching and Teaching Related Positions both promotion and entry)
Application for ERF (Equivalent Record Form)
Application for Leave
Application for Retirement
Issuance of Certificate of Employment
Loan Approval and Verification
Processing of Appointment (Original, Reemployment, Reappointment, Promotion, and Transfer)
Processing of Terminal Leave Benefits
Request for Correction of Name and Change of Status
Information and Communications Technology Services
User Account Management for Centrally Managed Systems
Troubleshoot of ICT Equipment
Uploading of Publications
Legal Services
Request for Correction of Entries in School Records
Issuance of Certificate of No Pending Case
Office of the Schools Division Superintendent
Issuance of Foreign Official Travel Authority
Issuance of Foreign Personal Travel Authority
Property and Supply Unit
Inspection, Acceptance and Distribution of Textbooks, Supplies and Equipment
Requisition and Issuance of Supplies
Property and Equipment Clearance Signing
Records Management Services
Issuance of Requested Documents (Non-CTC)
Issuance of Requested Documents (CTC and Photocopy of Documents)
Certification, Authentication, Verification (CAV)
Receiving and Releasing of Communication and other Documents
Receiving of Complaints against Non-Teaching Personnel
Receiving of Complaints against Teaching Personnel (Multi-stage Processing)
School Governance and Operations Division
Request for Basic Education Data (External Stakeholders)
Request for Basic Education Data (Internal Stakeholder)
Request for Data for EBEIS/LIS/NAT and Performance Indicators
Issuance of Government Permit, Renewal, Recognition of Private Schools
Issuance of Special Orders for Graduation of Private School Learners
Application for Senior High School (SHS) Additional Track/Strand
Application of Summer Permit for Private Schools
Application for No Increase in Tuition Fee
Application for Increase in Tuition Fee
School Governance and Operations Division (Monitoring & Evaluation)
Issuance of Government Permit, Renewal, Recognition of Private Schools
Issuance of Special Orders for Graduation of Private School Learners
Application for Senior High School (SHS) Additional Track/Strand
Application of Summer Permit for Private Schools
Application for No Increase in Tuition Fee
Application for Increase in Tuition Fee